![]() ![]() If you can't get TrainerRoad or Garmin ANT Agent/Express to detect the USB stick, you likely have a bad ANT stick and should return/exchange it from your place of purchase. If you get the same result try it again on another computer. If the drivers are properly installed and Garmin ANT Agent/Express can't detect the stick, you'll want to repeat the process on another USB port on your computer. What do I do if Garmin ANT Agent/Express does not detect the ANT+ USB Stick? Make sure to close out of the Garmin Express window once done testing, and to close it from the taskbar as shown in the photos above. Open Garmin Express and locate it in the system tray (PC) or taskbar (mac), and click to open it. If TrainerRoad can not find the stick, and there are no conflicting problems then we want to test the stick in Garmin's software to make sure it works. Step 4: Check if Garmin Express Can Detect the Stick Note: If you can't download the Soluto Uninstall Tool above by clicking it, please try right-clicking it and copying the link address to open it in a new tab.
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